Verizon
Cannot Cancel Home Phone or Bundle, Early Termination Fee Charged

I am really pissed with Verizon. I tried cancelling my home phone with them for 3 times. They gave me the run around. Putting me on hold for hours. I haven't had a real phone for more than 6 months yet they still charge me for the service. Then when I tried cancelling "the bundle" cause of all the extra charges they add. They told me the bundle was $80, it ended up being twice as much $160. I was told I have to pay an early termination charge. On top of what my bill was. I had only had "the bundle for 1 month. Why do we have to pay for bad service? It should be illegal for them to charge us. I also have cell phone service with them. They did the same thing I've had a line for two years that I do not use they still charge me for it after I've made several attempts to cancel it. They have given me the run around. I am totally pissed off at them.

Company: Verizon
Country: USA

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