DirecTV
Bundle Billed $188 Instead of Quoted $138 Per Month

Advertising

I ordered a "bundle" of services from Verizon... Home phone, DSL and Direct TV. I took copious notes and questioned the phone rep as to the total monthly charges. I was quoted $138 for all three services plus taxes. I have been billed $188. A monthly service charge of $29.88 for equipment charges per receiver not disclosed to me at the time of the sale has been given as the reason. Both Verizon and Direct TV have been contacted twice and refused to remove the charges. I plan to cancel the contract.


Company: DirecTV
Country: USA
  <     >  

RELATED COMPLAINTS

DirecTV
Billed $500 After Keeping the Dish Only a Few Days

DirecTV
Trial of Verizon Bundle Left Owing $500 Despite Full Refund

Directv
Charged $487 Cancellation Fee After 18 Days of Service

Verizon Communications Inc
Triple Play Bundle Billed $179 Instead of $79.99, Free Netbook Never Arrived

DirectTV Verizon (Bundle)
Bundle Price Nearly Doubled, Retention Discount Never Applied

DirecTV, Verizon
Triple Bundle Never Worked, $500 Early Termination Fee Demanded

Direct TV
Bundle Not Provided, Then $454.10 Cancellation Charge

Verizon & Directv
Internet Only 200 kbps Not 500, Penalty to Cancel Bundle