AT&T
Poor customer service

First the disconnected my cell phone services in A august, I wanted an explanation since I had gone to the bank and got copies of the canceled check they cashed in August. I was so angry..., they apologized and the next day reconnected services. It still ruined my whole entire day since I was moving that day and did not have services, your basic CRISIS. Then i am on my way to see my doctor and i was suppose to bring som files from another doctor i called to see if they were ready, my phone is out of service. This time they claimed I owe a payment for July. After my long intensive research at home I discovered I paid every single month and have records to prove with canceled checks. I decided at this point to switch providers. AT&T is incompetent, negligent, rude, they lack intelligence and knowledge on how to run the business or even which month is due, they don't have a clue. Is like having a bunch of immature young girls scouts running the show, totally CLUELESS. It is basically a joke, I rather go for smart / professional customer service.

Company: AT&T
Country: USA
Site: att.com

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