Intellius
Intellius: Short on intelligence, quick on being slick Bellevue Washington

In May while planning for a trip to Dallas, I attempted to look up an address/phone number of a prior neighbor who had moved from where we both resided at the time we had known each other. This charge was paid for legitimately for 4.95 as was one more people search for 7.90. However, somehow and somewhere (I'm assuming in tiny, tiny print) but cannot even recall seeing any type of disclaimer from the website, using their services that day also "entitled" me to becoming a member of their "club Intellius" and receiving "customer protection services" for the fee of $19.95 a month. After going through the steps today to see where this could have come into place during my actual use of their services for the 4.95 and 7.90, I couldnt find the customer protection service offer anywhere.

Unfortunately when it comes to monitoring my checking account line by line on a daily, weekly or even monthly basis as most folks usually do, it took me until August 12th to see that I was being charged $19.95 a month for May, June, July & August for the "customer protection services".

After phoning their 1-888 number and being put on hold for quite some time, the customer service rep, "Germany" customer service rep #10, advised me that I did indeed agree to become a member and receive their protection plan for the cost of $19.95 a month.

Company: Intellius
Country: USA
Phone: 8884452727
Site: intellius.com

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