Verizon
Internet and business phone disconnected for five days without resolution

Verizon have disconnected my Internet without informing me. I was paying bill on time every month and they still disconnect my service on Thursday 13th around 5AM and still up till now they have not resolved it. And it's 10:35am on Monday Sept, 17th.

My Business my Phone are both down causing me losing business for past 5 days. I think if you do care about your business then do get alternative solution who care about your business and not these irresponsible service provider - VERIZON. Don't sign up with then... They suck big time!

- I have called 10 times already but they told me friday around 4:45pm that there business department is close they can't help! Excuse me! This is freaking business line and it should be up all the time! So the rep hangup phone on me without helping me out...

I called again on sat to see if someone will help. But they upgraded my ticket after waiting for 2 hrs on phone... And rep told me that the network engineer doesn't work over the weekends so... I he can't help me or trouble shoot this... Further. I think they should pay for all my business loss and frustration and depression they caused me! I am very upset with there service...

Even if they give me some dial up that time I was able to do some temp work over these past days... Verizon didn't helped me at all and as pretended that they don't care about there customer...

So my best advice is 'get out from there trap' before you suffer like me! And lose your business...

- and good luck to u all the good bless you.

Company: Verizon
Country: USA

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