Sears
Refrigerator Order Canceled but $1,738.37 Not Refunded

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I placed an order for a refrigerator on 11/7 on Sears.com. On 11/11 I received an email stating that the order was canceled due to improper processing (by Sears, not myself). However, the $1738.37 for the fridge was already taken from my bank account (payment made via PayPal). I have yet to receive a refund for that canceled order.

I have called, emailed, and chatted with Sears, my bank, and PayPal, and every company seems to be blaming the other. I am so beyond aggravated. And of course Thanksgiving is on Thursday, we are going out of town, and we have NO money in our account. Please help. I don't think I will ever purchase from Sears or Kmart again.


Company: Sears
Country: USA
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