Sears home repair service
Refrigerator Failed Again Just Before Thanksgiving After Repair

Within 3 weeks of Sears replacing all the elements in my refrigerator, it stopped working and all my pre-Thanksgiving food was spoiled (this occurred two days before Thanksgiving). When I called in a panic for either a replacement or repair everyone nicely informed me they could do nothing. I bought another fridge the next day, though not, of course at Sears. This Kenmore Elite is only 4 years old. Sears is supposed to come to my house today before 5pm to examine the fridge (it is now 4:38 and I have heard nothing from them). Last year, right before Thanksgiving, this fridge broke and ruined food as well. My husband had to go out and purchase a used refrigerator so I could cook.

Mrs. [removed]

Company: Sears home repair service
Country: USA

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