Sears
Cancelled Range Order Refund Not Processed After Full Charge

I ordered a LG gas double convection oven on 2/20. I canceled the order on 2/22, because Sears did not price match the item as stated and charged my account the full amount. I called and tried to resolve the issue, but no one was helpful just the same run around! I was routed to India 5 times with people telling me call back the system is down. I talked to 2 supervisors and still I have not gotten a refund or a confirmation email stating a refund is being processed. I also already received a bill for the item I want refunded. I will NEVER buy anything from Sears again! I am not sure what to do to get my refund.

Company: Sears
Country: USA

  <     >