Sears
Refrigerator Failed Within Two Years, Seller Had No Purchase Record

Hearing all the bad news about Sears I thought I would include my horror story. I purchased a brand new refrigerator from Sears, within 2 years the refrigerator was not working. I contacted Sears who wanted $60 to come out to look at it. I then contacted an independent refrigerator repairman to come out.

This repairman wanted to know where I purchased my "used" refrigerator. Apparently, there was an area in the back where the freon was leaking. This area, according to two (2) repairmen had been soldered. I contacted Sears again, they had no record of a purchase from me, and on and on and on. I spent about 2 months being aggravated with Sears before I finally gave up. I figure I will just never buy anything from Sears.

Company: Sears
Country: USA
State: Massachusetts
City: Dedham

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