Walmart
Abrupt Change in Return/Refund Policy

Shops, Products, Services

On this date April 6th I went to the Kingston New York Walmart store to return a box of Equate Rogaine. Even though I lost my receipt I still expected to receive store credit as per a long established company policy. Needless to say the manager I spoke with by the name of John Smith declined to give me any refund/store credit despite there being a longstanding policy that would have authorized Customer Service to give me store credit.


Company: Walmart
Country: USA
State: New York
City: Kingston
Address: Frank Scottile Blvd
Phone: 8453364159
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