Walmart
Refused store credit for unopened food despite phone assurance

Recently I called Walmart & talked to someone in returns regarding unopened food items & wanted to know their store policy.

I was told they would issue a store credit but today I tried to return a couple of unopened food items & they would not issue a store credit.

There policy is to replace it with food items. What does it matter to Walmart?

If I were issued a merchandise credit I would still have to spend it @ Walmart.

The manager was called & she was the worst manager that I ever encountered & would not issue a store credit.

Fine.

I will be shopping less @ Walmart in the future because your store policy is not customer friendly & neither is your store manager.

Company: Walmart
Country: USA
State: Arizona
City: Glendale
Address: 6550 W. Happy Valley Rd

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