Target
Unreasonable Return Policy

My Post to WARN consumers: DO NOT SHOP at TARGET! If for any reason you might have to return (we all do) Target's company policy is not reasonable for the average consumer.

I recently attempted to return a cheap baby stroller I received as a gift as a new Grandmother. I did not have a receipt it was a gift but I did have my daughter's credit card # from which it was purchased. HA! No receipt, No return.

I would be allowed to return for another item of the same type. Now why would I need another stroller when I didn't need the first? A new grandmother needs only 1 stroller.

I spoke with the guest service manager, the store manager and every customer around me. All were kind & firm. No exceptions.

I would gladly have been happy with store credit to be used in any department. I would have been happy to have store credit even to buy baby clothes. I could only buy another stroller.

I decided to try out that return policy on another discount store. I had 3 small items to return, I had the receipts but I chose not to use them to see what the return policy would be. WalMart returned all three items totaling about $26 and gave me CASH BACK.

I realize that Target has the right to publish any return policy that they deem reasonable for their stockholders. I also have the right to shop where I chose. I will shop where it is good for me and Target has lost that label.

I buy alot from Target, thousands each year.
I like Target products, I like the store layout, I like that it is clean but I will never buy a gift from Target again. I will not buy another item from Target. Target lost a loyal customer over a $15 stoller.

Company: Target
Country: USA
State: California
City: Chico
Address: 1951 E 20th
Phone: 5303433770

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