T-Mobile
Refund of $95.03 still owed after returning phone within trial period
- 01-08-2012
- 20
T-Mobile refund... I received my phone on the 7/22 canceled on 7/24 mail the phone back on 7/26 then got a bill. I made a phone call told them that I canceled the service nothing was done. Initially I was set up for automatic payment so on the 8/19 $95.03 was taken out of my account, call again spoke to a rep/phone was received but was not canceled. The rep help me i guess because she was on US soil... The phone was returned within the buyers remorse period after months of dealing with these idiots I got a partial refund for the initial $95.05 but I'm still waiting for the $95.03 which was taken out of my account on Aug 19th. Their cash application team keep sending it back saying it's not a true refund. It's now 2012 and I'm still waiting for the refund.
Company: T-Mobile
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 660252