Kay jewelers
Watch policy Fraud

Shops, Products, Services

I tried returning a movado ($1k) today. At Kay Jewelers in Broward Mall Ft. Lauderdale. I was within the 30 day return period and still got denied a return. Actually i bought it November 30th, so i have one more day to return it. Supposedly it was worn and resized. Heck they offered to resize it!

What a scam. They just want to keep the commision at all costs. Im warning everyone not to buy any watches there again! Im going to contact Movado and let them know they are not offering returns. Every manufacturer has a RMA process.

Manager at Kay told me Movado will not accept that return. What a lie! I even took the watch to Macys. Which they could not see any indication of it being worn. I even bought the silly Ultimate Warrenty Plan, which is useless.


Company: Kay jewelers
Country: USA
State: Florida
City: Plantation
Address: 8000 W Broward Blvd #614, Plantation, FL 33388-00
Phone: 9544726444
Site: kay.com
  <     >  

RELATED COMPLAINTS

Kay Jewelers - Broward Mall
Watch Return

Movado
Littman Jewelers Charges more to repair watch than original retail price!

Movado Waatch Company
Movado Watch Company ripoff Want more money to replace a watch band than it's worth

Corinne Jewelers
Destroyed my movado watch and denied it. Ripoff! Toms river

Corinne Jewelers
Ripoff destroyed my watch and covered up the problem

Kay jeweller
Movado watch repai

Kay Jewelers #1773
Change of battery needed but they want to repair my watch

Movado Group, Movado Tyson's Corner Boutique
Damaged my watch. Wanting to do unnecessary work. Held my watch

Lance's Jewelry
Worst jeweler... Lyers... Horrible

Sterling Jewelers Inc - Division: Kay Jewelers
Kay Jewelers Defective Merchandise, Horrendous Customer Service