Best Buy
Technician Charged $110 for Two Hours and Wrong Diagnosis
- 10-29-2011
- 33
I called "Best Buy" to have a technician repair my home computer which stopped working. The computer was purchased at Best Buy three years ago. The technician spent two hours fooling around with the computer, then said I may need to replace the hard drive & charged $110.00 for the useless visit.
I then took the computer to "Fry's Electronics" & it was repaired the next day for $55.00.
Company: Best Buy
Country: USA
State: California
City: Canoga Park