Circuit City Extended Warranty - Assure
Is a scam. I purchased the accidental warranty but it was never honored. I have paid over $300 to computer repair stores because Circuit City refuses to honor computer problems after it was dropped on the ground

I purchased a laptop computer from Circuit City with the accidental warranty for two years. I have not had the computer for a year yet. I called Circuit City in July when the kids had my computer. The computer just stopped working. It was black with no operating system. I was told that it was a software issue. Therefore I Paid over $200 to get it repaired.in actuality, the computer's hard drive blew out and was defective. The technician thought that there could have been a power surge which is covered under the extended warranty.

A month later the computer stopped working again. I once again returned it to a computer technician that I paid for. The problem was the insides were jiggled after being dropped.

On Friday, Oct 25 I dropped my laptop while putting it in the car. When I turned it on it said "no operating system." This was diagnosed before by the first technician. He explained that the motherboard/hard drive is not stable inside the computer. They taped it the last time to try and secure it. This is a problem with the ACER computers. None the less, the computer should have been covered since it was dropped. How would Circuit City know if it was a software issue if they won't even look at my computer?

I am frustrated about purchasing a warranty and having to keep getting it repaired out of pocket. To date I have spent over $300 on repairs since June.
My claim number is 12335867.

Company: Circuit City Extended Warranty - Assure
Country: USA
State: New Jersey
City: Mt. Laurel
Address: 1450 Nixon Drive
Phone: 8005554615

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