Home Depot
Online Return Refund Delayed Since March and Still Not Received

I started communicating with Home Depot (online) regarding my refund. I lost the RA # to UPS, but UPS stated that if Home Depot said where this package was being returned to, they could track the package.

This ordeal started on 03/28 with phone calls to customer service, then 4/15 and then again on 5/19. I work out of town, so I could not repeatedly call them. They stated on 5/19 that a refund was issued to me on 5/18, after I threatened to report them to the BBB and to post this experience on one of the Home Depot blogs.

Mind you, I have not seen the refund yet; supposedly I will get it in 5 to 7 days. I honestly can tell you I will never deal with the Home Depot online department again.

Company: Home Depot
Country: USA
Phone: 8004303376
Site: homedepot.com

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