Home Depot
Second Online Order Lost, Refund Was a Nightmare

I placed two orders on the same day for two separate items... Simple. After nearly two months of aggravation, I finally received one. The second one went into a black hole. Getting homedepot.com to refund was a nightmare, with lots of grief.

It became increasingly clear that Home Depot and .com are completely independent (dis)organizations that do not talk! I will never, I mean NEVER, order from the .com folks EVER AGAIN.

Company: Home Depot
Country: USA

  <     >