Home Depot
Double range back ordered after charge, delivery date uncertain

I purchased a double range at a good price on 11/20 and was told it would be installed on 12/27. Home Depot charged my credit card when I made the purchase, and my credit card company has already billed me.

Home Depot called me on 12/21 and told me that the range is now back ordered and I might get it on 1/14. Might!

I felt I should have been told up front that the range was back ordered and that Home Depot was only estimating delivery. I would have tried another store. They should not have charged me for an item that was back ordered and for which delivery was not certain.

Home Depot keeps telling me it is LG's fault, not theirs.

LDG3016ST range

Company: Home Depot
Country: USA

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