T-Mobile
Business Customer With 150 Lines Moving to Verizon Over Service

Shops, Products, Services

I have a large company with over 150 lines with Tmobile and I have been a customer of theirs since 1998. Their customer service and continued problems with their technology is a complete horror story. Even my personal plans that I have which represents 10 lines on different family plans have been a complete disaster with their customer service and further more the attitudes of their walk in retail locations that belong to them not franchise locations. I have changed half of my business phones to Verizon and expect to change every last line in the next week. Do not consider this company for your wireless communication. Their commercials and promises far exceed what they can actually provide.


Company: T-Mobile
Country: USA
State: Washington
City: Bellevue
Address: 12920 SE 38th St
  <     >  

RELATED COMPLAINTS

T-Mobile
New Plans Unavailable to Current Customers Without $400 Fee

T-Mobile
Charged for Unrequested Extras and Forced Into $30 Internet Add-On

T-Mobile
Sent to Collections After No Service; Wants Payments Applied to Settlement

T-Mobile
No Coverage at Home, Cancellation Window Lapsed Awaiting Tech Callback

T-Mobile
Broken Promise to Hold Account While Out of Country

T-Mobile
Charged Activation Fee and Usage on Returned Unopened Phone and Cancelled Line

T-Mobile
Faulty G1 Replaced Twice, Then Pushed to Extend Contract

Garmin Phones
Phones are no good Internet

T-Mobile
Charged $475 for One Month After Cancelling Family Plan Line

Tmobile
Echoing LG phone replaced with four refurbished phones