DirecTV
Account Debited Without Authorization After Cancelling Service
- 10-29-2010
- 41
I canceled my DirecTV account & returned their equipment due to unsatisfactory customer service.
Without my permission DirecTV debited my bank account for the balance due. I called DirecTV asking that they credit the monies back to my account, send me a bill and I would send them a money order. They refused!
I spoke to representatives at my bank on two separate occasions; two different representatives told me that DirecTV is notorious for this type of action/transaction.
I am contesting the charge with my bank and have filed a complaint with the FTC.
Company: DirecTV
Country: USA
State: Arizona
City: Phoenix
Address: PO Box 78626
Phone: 8005315000
Site: directv.com