AT&T
Phone line disconnected after switching local service and number given away

I was called and asked to switch to AT&T local phone service to save money on my phone bill. Unfortunately, I switched and after 2 weeks with their service I awoke to find my phone disconnected. When I called to find out what had happened they told me that the service should not have been disconnected and they would route me to speak with a repair service operator. After holding for 30 minutes I was told that my phone number had been given to someone else and in order to get a new phone line turned on I would need to pay what was currently due on the account and an additional set-up fee! I was disgusted. Over 2 years using this line for work. My line was being stolen and I was paying for it!

To sum it up. AT&T lured me from my trustworthy phone service. AT&T then disconnected my phone with no reason. AT&T then wanted to get the money for the service they couldn't provide. AT&T told me if I didn't pay my current bill, my phone could not be re-connected by any phone company. After paying and going to another company they would not even setup a referral message to my new number. This is the closest I've been to evil. I strongly urge people to stay away from using AT&T.

If this has happened to anyone else I am interested in filing a class action law suit. AT&T operates like the underground crime scene. Stealing and reselling.

Company: AT&T
Country: USA
State: California
City: San Francisco
Site: att.com

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