AT&T Long Distance
Consumer rip-off fraud Charged for a collect call when the answering machine answered

I was charged $2.85 for 1 min. For a collect call when the answering machine picked up. My sons ex girlfriend called 10 times in 1 day and I denied every call. It was very annoying that she was doing this, she even got an operator to try to make me accept the phone call.

I denied the calls every time and when I left the house she left a message on my answering machine. HOW CAN AT&T CHARGE ME FOR A COLLECT CALL I DID NOT ACCEPT! There was another charge with a different long distance co. And it was a very simple thing to call and have them credit me for that charge.

But not with AT&T, they kept me on the phone for 30 mins. Trying to get me to change my long distance to them and they would not fix my problem. The second time I called AT&T a Jason tried to get me to change my long distance. And when I said no I just do not think I should pay for a collect call when my answering machine answered, he hung up on me. So I called back and talked to Linda she said AT&Ts policy does not credit you when your answering machine picks up.

I thought a collect call meant you have to accept it before they can bill you fot it!!!

Company: AT&T Long Distance
Country: USA
Phone: 8002220300
Site: www.att.com

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