UPS Store 0538
Poor Service & Fraud

My partner and that I recently hired a out of this UPS Shop in Schenectady (Rotterdam), NYC to be able to obtain email and deals that needs a trademark. We also experienced it'd be much more safe than deals being left on our front deck. The place was also handy because we go by the place on the road home from work.

The printed hours show the shop is available until 7pm during the night; nevertheless, on numerous efforts to collection deals between 6pm and 7pm, we have unearthed that the shop is closed. Based on their nearby shops within the strip mall, team and supervisor often shut "if they're sluggish". We have asked concerning the store being shut, and there's usually a reason about "no protection" or "ill worker", etc.

Along with this, my partner lately had an advantages prepaid return (label given by the receiver) and required the bundle towards the shop. The man there charged her a $2 drop off charge — without doubt pocketing that cash. We've also observed them getting additional clients a charge for dropping-off prepaid products.

We Have called UPS Shop corporate Customer Support via mail three times, and received no reaction. Lastly, we named them-and we are informed that grievances are submitted towards the regional business operator plus they don't have any control over how issues are managed within the individual shops.

That is only a horrible horrible solution to conduct business!

Company: UPS Store 0538
Country: USA
State: New York
City: Rotterdam

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