Office Depot Store #2206
UPS Paid $459.21 to ship packages home, not all received - Date paid 9.7.2011

On September 7th, I went to Office Depot and arranged to ship three suitcases and six packages. The clerk issued tracking numbers and weighed the packages. I was charged 459.21 for this service.

I left Los Angeles and waited patiently for my packages. Three arrived, four more arrived approximately two days later and as I realized that two had not been delivered. I promptly tracked thru the UPS tracking system and found that one package was "In Transit" and the other package was "Order Processed: Ready for UPS pickup".

I called the local store four times for information regarding my articles, I was promised that I would be called back. I was first told that there was no record, I then faxed a copy of the receipt to the store. Finally, out of desperation - I called the corporate office and spoke to a "Tara Harp" who very rudely informed me that shipping packages was a service that they offered their customers and that all communication needed to be addressed to UPS.

Company: Office Depot Store #2206
Country: USA
State: California
City: Los Angeles
Address: 9527 West Pico Blvd
Phone: 3105513006

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