UPS Store
Manager Told Regular Customer to Go to Another Location

The manager at this location is absolutely unprofessional. First of all, he thinks he is acting under his own authority.

When you carry the UPS logo on your front store, you had better be able to carry the UPS values and standards of professionalism in every aspect of the business.

I have been going here a few times, and every single time I ask a question to get an explanation about why things in this particular store are different from other UPS stores around the area (where the staff is friendly, I might add), the only answer I get is, "Sir, please go to another location from now on."

Not to mention his store is pretty much empty all the time, even though it is in a populated strip mall plaza. He needs all the business he can get.

Regular customers like me can go to other UPS stores in the area, or even USPS or FedEx. I know I am not going back to that place.

Company: UPS Store
Country: USA

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