Direct Tv
Service Cut Off Before Due Date, Asked to Pay Twice

Direct TV shorts the customer. On my bill, the due date is Nov. 11. I tried to pay a past due balance of $60.00 on Nov. 4. Direct TV wouldn't turn my service back on and wouldn't allow me to pay until I paid the full balance of $105.00.

I even told them that I would pay them now and then pay them on Friday, Nov. 7, and that would have it paid before the 11th. The rep said no, then said that after I paid that, I would be getting another bill around Nov. 20th.

How am I paying twice in one month, and why was my service cut off before the due date?

Company: Direct Tv
Country: USA
State: Georgia
City: Atlanta
Site: directv.com

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