Qwest And Direct Tv
Bundle is a team for rip off

I have service from Direct tv trhu Qwest on 24/04, first week of May, Direct tv stop service said that I did not pay for the bill!!! From the April 24 to first week of May is not even 6 weeks yet but they already accused me from not paying the bill!!! By the same week, I call Qwest to make full payment for the bill, and I wait for 2 weeks later, I still not have direct tv have the service reactive!!!

I called direct tv and make a complain, they said I suppose to call them to have the service put back on, I ask why the person who take care of the bill did not tell me that I have to call directv to have the service reinstall, direct tv said its my fault. I do not think its my fault, when Qwest took my payment, they are the one who suppose to have my service reactive or if they wanrt me to call to have my service turn back, they should advice me to call direct tv to have my service reinstall, Then I ask them that my service was turn off since first week of May till now is 3 weeks, I did not watch any thing, do I still have to pay, Direct tv said yes I have to pay even the service turn off!!!

This is a real rip off. Customer paid 2 weeks ago, no service, still have to pay. Every thing is customer fault, not direct tv or qwest. I thought when I made full payment to Qwest, Qwest suppose to contact direct tv to have my service automatic reactive - but guess what - Customer have to do every thing - Qwest and Directv just take money and do nothing, even customer have no service, they dont care and customer still have to pay the bill even they do not have the service!!!

Its like you go to restaurant, order food, and go to kitchen and make your self a meal!!! One more thing. WHen I sign up for the service, I clearly said that my plan is choice packet $34.95 plus $24.95 for an additional international chanels, the final bill only around $60.00 (I know what I can afford) but when I received the bill, it show that I have a plan for $54.95 plus SHO for another $12.95 plus international chanel for $24.95.

Its was $30.00 more than what I ask for!!! Wew Qwest and direct tv together can be a good team for pirate, one for air and one for sea rip - off. If any of Qwest tv or direct tv representative want to talk to me, just email me, I will withdraw my report when ever direct tv and qwest take care this matter seriously.

Company: Qwest And Direct Tv
Country: USA
State: Minnesota
City: Rochester
Address: 333 Apache Mall
Phone: 8664837327

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