Directv
Service Cut Off Until I Paid Another Customer's Bill

Direct TV has awful customer service.

For some reason they linked me to an old account member who had my new phone number in the past. Direct TV disconnected my services until the other account holder paid their old balance, so in order not to lose my services I had to pay the other person's delinquent bill, only because I had their old number. I spoke to several supervisors, and they were rude and uncaring about the situation, just because my new number belonged to one of their old customers! As soon as my contract is up, I'm done with them.

Company: Directv
Country: USA

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