Directv
Collection Calls Continued After Paying Contract Buyout Figure

Shops, Products, Services

After being a customer for six months and dealing monthly with inept customer service, I requested information in writing on how much it would cost for me to buy out the remaining six months of my non-existent "contract".

They provided me a dollar figure which I gladly paid for them to go away. Three months later I started receiving collection phone calls.

Thank goodness I belong to a prepaid legal service. They have taken on the issues with DirecTV. They are working on several complaints from the state of Florida. Do I smell a possible class action suit for deceptive business practises. I sure hope so!


Company: Directv
Country: USA
State: Colorado
City: Greenwood Village
Site: directv.com
  <     >  

RELATED COMPLAINTS

DirecTV
Billed $106.63 for Service Never Installed After Account Reactivated

Directv
Moving Fee Should Be Spread Over Several Months of Billing

DirecTV
Billed Ten Months After Cancelling, $1,305.20 Reimbursement Rejected

Directv
Account charged without permission after cancelling, overdrawing my bank

Directv
Service fails in bad weather, then extra month and cancellation fees charged

Directv
Bundle Discount Dispute Resolved After Verizon Explained Terms

Direct Tv
Promised Free First Month Never Credited and Bills Higher

Directv
Told Contract Had Expired, Then Charged $180 to Cancel After Box Installation

Directv
$260 Charged to Cancel After Contract Reinstated by Replaced DVR