T-Mobile
Long Service Outages at Home and Refusal to Refund Fees

I have had t-mobile for several years and often had to endure lengthy periods of no service in my home. I also endured long periods of time talking to service at t-mobile and especially waiting for transfers within the company.

I do not recommend this provider. Since I had an unsupported Moto fone, I could not use the services I paid for, like sending pictures and text messaging.
The tech guys were pretty good and did try to reprogram my fone to get service.

T-mobile would not refund a portion of my fees for non-service and insisted on my paying the full fee for limited services and long outages.

Company: T-Mobile
Country: USA
Site: t-mobile.com

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