T-Mobile
Charged Full Month After Porting Numbers to New Carrier

Electronics and household app.

I switched from T-Mobile to ATT on the day after my contract with T-Mobile expired due to lack of service at my daughter's work place. The next day I contacted T-Mobile and cancelled their service as instructed by ATT. When we received our bill from T-Mobile we were charged for the full month of service after the cancellation because ATT had initiated the port of the numbers rather than T-Mobile. This is sick. It is obviously a way to gouge the user. How many people would call the cell service provider that you are leaving to port the number. That is something that you let the new provider do.

If you do business with T-Mobile be sure to read the fine print.


Company: T-Mobile
Country: USA
State: Oklahoma
City: Tulsa
Site: t-mobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
Little or No Coverage in Phoenix and Poor Customer Service

T-Mobile
Long-Time Customer Praises Coverage and Customer Service

T-Mobile
Closed Service After Six Days, Charged 32.5 Times More for Last Day

T-Mobile Wireless
Number Port From Virgin Mobile Not Completed After Nearly Two Weeks

T-Mobile
Billed Twice for 60.92 After Switching Service to Verizon

T-mobile
Website will not let me stop prepaid service, phone lines busy

T-Mobile
Plan Change Lacked Mobile-to-Mobile Minutes and $750 Cancellation Bill

T-Mobile
Refused Phone Exchange After Gift Phone Activated, Told to Sell It

Mobile Messanger
Deceptive Practices lead to Questionable Charges

Mobile Plus Inc
Consumer Report