Dominion Virginia Power
Dominion North Carolina Power ripoff overcharges fraudulent billing poor customer service

For the past 3 years Dominion Virginia Power has been ripping customers off.

My average monthly electric bill is never any less than $220.00. I live in a townhome with just myself and my ten year old daughter. We are hardly ever here within the past three years. Yet my bills have been as high as 700.00 for one month. I have complained to this company and nothing has been done. My power bill is almost my mortgage payment.in July I became unemployed my balance on my power bill was about $1378.00. I contacted Dominion Power because I was on the budget plan and I missed the due date. Dominion Power sent me a cut off notice and demanded the total amount due. I stated that I did not have the funds and the put me on a different billing plan. I had to pay the current charges plus a portion of the past due amount. It averaged to about $350.00 a month. It was to much so I took my 401k plan and paid the balance down in September. I am not kidding by November my bill was back to a whooping $1200.00. I had to go to duel assistance in February to pay the 730 something that I needed to retain my electrical services.in may I paid a $609.00 payment and they lost my check for they then charged me for a NSF fee even though I faxed a copy of the cancelled check that had been cashed by Dominion, and they disconnected my service.

I had electricity on the top floor but not the bottom (who ever heard of a partial disconnection). They stated that someone called in from my home to cancel the service. They restored the service and changed my account number to get rid of the history on my account. I have contacted Laweyers and the SCC to no avail. So now I am stiing here for the 3rd year and they are requestin yet another deposit of $648.00 broken into installments of $206.00 plus my current bill ammount which is abount 225.00. It's not fair I think we need to start a class action suit in Va. There have been others in the city who have complained we even had a couple of groups protest outside of the companys downtown headquarters. I guess you can say this is a simple case of Supply and Demand. We need it and they supply it so they can charge and do whatever they want to do. It was not this bad when it was just Virginia Power. Let's get these rip-off con artist (Oh by the way the same guy that is CEO for Dominon Power is also Vice Presisent of Richmond Times Dispatch our local newspaper. I smell a power rat!!

Company: Dominion Virginia Power
Country: USA
State: Virginia
City: Richmond
Address: PO Box 26666
Phone: 8886673000

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