Dominion Virginia Power
Trust a Monopoly to Act Like a Monopoly

Similar to the other reports filed on this Utility, VA Dominion Power appears to have carte blanche to require deposits and bill it's customers with no regard for logic or energy history of a specific location.

We moved from a large energy hungry turn of the century non-insulated virtually all electric home with an electric consumption history in the thousands of kilowatt hours to a far smaller, gas heat, gas hotwater condo in the hundreds of kilowatt hour range. Rather than see my power bill go down, it actually went up.

Without informing me, a $390 deposit was attached to my account at the new condo address, ostensibly for 'credit' reasons possibly because it took two months to get a complete closing bill on our previous address. We have been a customer of this utility since 2002 and have never seen a deposit requirement. I was told by the Utility that the deposit requirement was based upon our energy usage history... At our previous address.

Dominion Virginia Power arbitrarily exercises monopolistic billing practices against it's customers. We Virginians need alternatives similar to those available for telecommunications. We have many telephone, wireless, and internet companies. Why do we have 'freedom from choice' when it comes to power?

Company: Dominion Virginia Power
Country: USA
State: Virginia
City: Williamsburg
Phone: 8886673000
Site: customer_service@dom.com

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