National floors direct
Refund

We called nfd and meet with there representive.

I decided to go ahead with the carpet and gave them a 600 deposit. That night I looked at our carpet and pulled it up a little in the closet, the thickness was at least double so I called to cancel. They offered me a better price but there quality isn't what I wanted. I called to cancell the same day! Well they said my refund would take 10 days I said the banks are not even open and I just gave you my check they said it was there way of doing it they had to cash my check then give me a refund. Okay whatever not the end of the world I'll wait 10 days. Today I'd day 48 and still no refund - I get a different story every time I call.

I hope I get it soon I can't imagine this being legal.

Company: National floors direct
Country: USA

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