National Floors Direct
Installers Short on Carpet, Contract Cancellation Refused

Miscellaneous

One word BAD! Don't use this company! I should have read all the bad reviews before booking. To make a LONG story short, we were scheduled to have carpet. After waiting for 3 1/2 hrs. I called and they said that they were on their way. After 4 1/2 hours installers came only to tell us that they didn't have enough carpet and they measurements weren't right. After telling us they would come back, they never did. Now National Floors is saying we CAN'T get out of our contract which states you have 3 days to cancel. They are horrible to deal with, DON'T DO BUSINESS WITH NATIONAL FLOORS DIRECT, THEY ARE CROOKED!!!


Company: National Floors Direct
Country: USA
  <     >  

RELATED COMPLAINTS

Fireside Bank
Rude workers, harassing customers

National Floors Direct
Carpet not same quality as promised and refund refused

National Floors Direct
Rude sales rep and installers made carpet job a nightmare

National Floors Direct
Carpet Install Delayed Four Months, Crew No-Shows

National Floors Direct
Pleased with carpet and installation, would call again

National Floors Direct
Carpet installer never showed up on scheduled day

National Floors Direct
Installation Missed on Scheduled Date, Lost a Day of Work

Extreme Acai Berry
Charged my credit card before the 14 day trial, unauthorized charge to my credit card

National Floors Direct
Carpet installation took a month despite 24-hour guarantee

National Floors Direct
Carpet frayed within 48 hours and warranty claim denied