National Floors Direct
Carpet Install Delayed Four Months, Crew No-Shows

I have been waiting for over 4 months for my carpet to be installed. I originally set up the install for the next weekend, they cancelled "carpet was damaged". I rescheduled for the following weekend. They never showed. I called "They said they sent to crew to the wrong house, never bothered to call me. For the next 2 months continued to avoid my calls and complaints. I have sent them letters, filed complaints with the BBB and the attorney general. Tried cancelling my payment, all futile. National Floors Direct finally showed up one day at my house, and began working, 1 hours later, they told me they ran out of carpet and they would be back the following day. They never returned. It has been 4 months. I have spoken with everyone in the company they are all pricks, do not live up to there word, and try to screw the customer. STAY AWAY! Do not be fooled by there prices... Lack quality

Company: National Floors Direct
Country: USA

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