CitiMortgage
Forclosure

We've experienced our mortgage with Citimortgage since 2000.in October as a result of serious damage we'd a lack of revenue and recommended citimortgage however they stated there is no help open to us and our house might get into forclosure.in May our home for the first-mortgage and home equity point was to be delivered to forclosure. We place the house available on the market also it was to become offered and also the final was planned for 3/31. We required the benefit sum from Citimorgage on 3/21 and were informed the demand had been prepared. We received no reaction and our lawyer approached them again and was informed the document was using their lawyer therefore benefit should be received from their website.

Based On The lawyer, Forces and Kirn, the document was shut together 12 and also the benefit might be received from Citimortgage.

Repetitive calls were designed to Forces and Kirn, Phalen, Halihan and Schmead and Citimortgage Loss Mitigation Department, Benefit Department, Homeowner help group, Home-Equity plus they extended to inform us the info should be acquired in the lawyer despite people informing them the lawyer document was shut 12.

I had been provided a fax number at-one indicate deliver a written demand to Anthony Craig, who had been controlling the situation and both fax number and contact telephone number was disconnected.

The final on our home was terminated.

3/31, Citimortgage Loss Mitigation department stated they delivered a demand via mail to acquire the benefit also it might consider 24hours to 3 times.

Again, calls were created repeatedly for their lawyer and Citimorgage without any benefits.

On 4/5 I sent an email to every listed address at Powers and Kirn in regard to the problem we are having and recieved a response right away from their workplace. I had been informed even though document was shut using their workplace, she'd contact Citimortgage about our demand and also the benefit sent to her soon afterward.

Each time we named we were informed the same. Nobody could aid us or direct us within the right path. We were informed they didn't possess the info required therefore ostensibly received the run-around while chargeis stayed billed towards the consideration.

I've documented Citimorgage towards the Department of Bank and Insurance in addition to Consumer Affairs. If Citimortgage was prepared to aid us at first we'd not need dropped our house then wouldn't have experienced togo through the extra suffering we simply experienced.

Company: CitiMortgage
Country: USA

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