CitiMortgage
Excessive Processing Time

I've been a CitiMortgage client for over five years. I had been solicited by telephone numerous occasions in July with a CitiMortgage worker to advocating me to refinance my house. I eventually decided, mainly to prevent his calls. CitiMortgage continues to be 'running' my paperwork for FIVE weeks today, plus they nevertheless cannot determine when this refinance may actually close. I've required on numerous events the title and contact quantity of ANYBODY within CitiMortgage that has the ability to come to a decision and, up to now, I've obtained just the same 'non-solution' from CitiMortgage workers who're just in a position to replicate "you are mortgage has been prepared and it will shut in 60 to 120 times.' It's been OVER FIVE MONTHS TODAY - to refinance a $250,000 mortgage to get a present client that has never been overdue with any cost. Easily hadn't currently compensated $ upfront to CitiMortgage (that was extremely SILLY on my component) I'd let them know where you can opt for their refinance deal. Exactly what a fraud they're operating — cause you to spend costs IN ADVANCE after which suspend you out to dry. Be warned... Don't affect citimortgage for-anything until you need to wait no less than six to 12 months for the loan to close.

Company: CitiMortgage
Country: USA
State: California

  <     >