T-Mobile
Phone Suspension Cut Short and Billed Over $500 After Cancelling

Mobile Phones

My cell phones were lost, I called T-mobile to suspend my service in late June early July. I was told it would be suspended for six months, I was told I could either get new phones or terminate my contract. I called to terminate my contract which then they told me the termination was only for three months. Well it was suspended for the three months which I told six. I started getting bills for regular service for phones I was no longer using. I also could no longer afford their service! When I called T-Mobile to cancel my contract which I did they kept trying to get me on another plan, they would not take NO for an answer. I cancelled my contract and now I have a bill in front of me I can not afford to pay. My fiance is out of work if the phones stayed on suspension as I was led to believe there would be no problem, now they expect me to pay them over 500.00 for I service which supposedly was suspended since June. I made the call to cancel on approx Wed Jan 2 5:00 p. M


Company: T-Mobile
Country: USA
State: Washington
City: Bellevue
ZIP: 98006
Address: 12920 SE 38th Street
Phone: 18003189270
Site: tmobile.com
  <     >  

RELATED COMPLAINTS

T-Mobile
Early Termination Fees Applied After Switching to No-Contract Plan

Bune LLC
Consumer Report

T Mobile
Charged Early Cancellation Fees After Switching Carriers Three Days Early

T-Mobile
Payment Plan Demands $700 Within One Month After Hardship

T-Mobile
Extra $15 Monthly Internet Fee Added After Unlimited Texting

T-Mobile
Promised Phones Not Delivered and Minutes Cut After Contract Renewal

T-Mobile
Termination Fee Dispute Over Porting Suspended Number and Family Plan

T-Mobile
Returned Phones Lost, Charged $837 Despite Repeated Calls Over Months

T-Mobile
Billed After Cancelling Service Because Family Plan Required Two Phones

T-Mobile
200 Dollar Early Cancellation Fee Per Line After Two Months