T-Mobile
Phone Suspension Cut Short and Billed Over $500 After Cancelling
- 01-04-2013
- 38
My cell phones were lost, I called T-mobile to suspend my service in late June early July. I was told it would be suspended for six months, I was told I could either get new phones or terminate my contract. I called to terminate my contract which then they told me the termination was only for three months. Well it was suspended for the three months which I told six. I started getting bills for regular service for phones I was no longer using. I also could no longer afford their service! When I called T-Mobile to cancel my contract which I did they kept trying to get me on another plan, they would not take NO for an answer. I cancelled my contract and now I have a bill in front of me I can not afford to pay. My fiance is out of work if the phones stayed on suspension as I was led to believe there would be no problem, now they expect me to pay them over 500.00 for I service which supposedly was suspended since June. I made the call to cancel on approx Wed Jan 2 5:00 p. M
Company: T-Mobile
Country: USA
State: Washington
City: Bellevue
ZIP: 98006
Address: 12920 SE 38th Street
Phone: 18003189270
Site: tmobile.com