CenturyLink
Internet Down for a Month, Early Termination Fee Demanded

We have internet only thru Centurylink. Our internet has been down for the past month. I have called tech support several times. Said is was slow speed. Then the box. Then the wiring. Gave us a site visit stated it was fiber optic problem. Never was resolved. So we disconnected the box and called Comcast for internet. They stated it was $200 for any early term fee. Contract is up in January. Not sure why this is fair. Kept service on until January when contract ends. Have to pay $38 month for absolutely no service at all.

Company: CenturyLink
Country: USA
State: Louisiana
City: Baton Rouge
ZIP: 70808
Address: 2600 CitiPlace, Suite 4754
Phone: 8774362277, 8002014099, 8006726242, 8773860217, 9195547900
Site: centurylink.com

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