CenturyLink
Modem Replacement and Pure Solutions Bundle Fees Not Disclosed
- 11-06-2010
- 66
Centurylink guaranteed that the monthly internet service for the first 9 months was 29.99 plus the charge to rent a modem, which is 4.99. The modem they gave me didn't work, and so I called Centurylink and they said they would send me a brand new one. What they didn't say was that I would be charged for replacing the broken one they gave me. In addition there is a random 19.99 Pure Solutions Bundle charge per month that was not included in their original 29.99 internet service guarantee. I don't even know what the Pure Solutions Bundle provides me with if it is listed separately that the internet service. Centurylink is horrible and I would recommend Verizon.
Company: CenturyLink
Country: USA
State: Virginia