Centurylink
Embarq slow internet, page can not be displayed, time out. Wouldn`t let me cancel without charging me $99.00
- 08-30-2010
- 26
This is a warning to everyone.
Do not get centurylink for any service.
I ordered internet service on june 13
it was running good for about two weeks, when i would try to open my browser it would say, timed out, page can not be displayed, or be so slow a dial up connection would be faster. Here is the fun part, they admit they are having a problem but would not let me cancel the one year contract without paying a $99.00 fee. After calling them six times and a total of three hours on the phone they still refused to cancel my contract. One of the people i talked to was a manager named stephany. Everyone should read the contract before getting internet service. I made a complaint with the bbb about this problem and every else should do the same. Here is the link.
Http://www.bbb.org/
it`s easy to do and they hate to be put in there.
I needed internet so i got brighthouse, only 768kbs but is very fast. $19.95 for the first six months, then it goes up to $26.00 for the next 6 months. It`s a lot faster than dsl from centurylink.
Sorry for the caps, this was already written.
Company: Centurylink
Country: USA
State: Florida
City: Kissimmee
Address: 1359 e. vine street
Phone: 8003391811, 80078836
Site: century.com