CenturyLink
12 Mbps Promised but 1.5 Mbps Installed, $200 Termination Fee Billed
- 09-27-2012
- 75
I ordered electric service through dominion power who then referred me to AllConnect to set up internet/tv/phone. I signed up for internet through them with CenturyLink with the promise of 12 mbps. When the installation guy came he told me it was only 1.5 mbps. I didn't want that because comcast at 10 mbps was better so I withdrew from centurylink in the 1st month in which I was guaranteed I would not be charged due to there customer service guarantee. A month later I received a bill for 250 dollars including 200 for an early termination fee.
Company: CenturyLink
Country: USA
State: Louisiana
City: Baton Rouge
ZIP: 70808
Address: 2600 CitiPlace, Suite 4754
Phone: 8774362277, 8002014099, 8006726242, 8773860217, 9195547900
Site: centurylink.com