Verizon Wireless
Store Payment Not Posted, Phone Disconnected and Fee Charged

I made a payment at the Verizon store located in Marion Ohio only to find out my payment was not posted to my account and my cell phone was disconnected. I was told without a receipt they can't find out where my money went to and my phone was disconnected and I was charge the fee again and was told that it would be a charge of 15.00 per line. I feel that Verizon should do a payment investigation to find out where my money went to since I used the system they use to make payment. No one was willing to help me find out where the my money went

Company: Verizon Wireless
Country: USA
State: Illinois
City: Elgin
ZIP: 60123
Address: 777 Big Timber Road
Phone: 8009220204

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