Home Depot
Titusville Store Lacks Knowledgeable Customer Service Staff
- 07-08-2012
- 30
I have shopped at the Titusville Home Depot. The main problem is the lack of informed customer service, versus the Merritt Island store, for example. The paint department manager has got to be the most incompetent paint person I have ever encountered. Their experienced people work all types of shifts, so you can never plan on finding the same person with good knowledge at the same time.
I do not understand why the Merritt Island store always has more quality help. Your Titusville store does have some really good people, but they keep shifting them around. I am so glad that they have left the kitchen planning alone. This store really has got to come up to the customer service level of Lowe's across the street or the Merritt Island Home Depot.
I do and have spent $18,000 to $25,000 a year between the Titusville and Merritt Island stores. I need good knowledgeable people on site. Do not scramble up the shifts.
Company: Home Depot
Country: USA
State: Georgia
City: Atlanta
ZIP: 30339
Address: 2455 Paces Ferry Road
Phone: 7704338211
Site: homedepot.com