Home Depot
Fairfield Township Store Short on Help After Management Change

Electronics and household app.

On many, many, many occasions I have gone to Home Depot for various home improvement projects. You used to be able to find service from knowledgeable employees, but not anymore. You can hardly find an employee to help you, as they have a single employee helping customers in three or more other departments.

Since the new management team entered this store, it has gone downhill. I believe the manager is "Kevin." The older employees who used to work there have been "pushed out" for cheaper and inexperienced employees. Right across the street is Menards, and still Home Depot has taken the stance of dissing customers. I do not know why Home Depot corporate would put up with how this manager is running this store. Possibly they do not know, but if they do not know, they are not doing their job either.

I will never try this store again. Maybe another Home Depot, or possibly Lowe's. I have tried Menards, but there are too many inexperienced employees there, too.


Company: Home Depot
Country: USA
  <     >  

RELATED COMPLAINTS

Home Depot
Helpful Employee Guided My Small Project Within My Budget

Home Depot
Employee Brad delivered my vinyl fence to my house

Home Depot
Employees Offered Side Work, Leaking Toilet Repair Never Fixed

Home Depot
Employee reports staff cutbacks and random schedules since 2011

Home Depot
Helpful Employee Ryan Knows the Store and Draws Diagrams

Home Depot
Polite, Knowledgeable Supervisor Wins Customer at Glendale Store

Home Depot
Unhelpful Employees, Out-of-Stock Items and Hazardous Inventory

Home Depot Canon City
Unhelpful Store Staff Chatting in Front While Customers Search

Home Depot
Car Towed From Store Lot While I Rushed to Hospital

Home Depot
Weed Trimmer Would Not Run, Exchange Refused by Rude Manager