Signature Cleaners
Stained shirt

After I had few of my husband's shirts brought in and cleaned by SIGNATURE CLEANERS, I noticed one of the shirt had a rust like color stain a size of a dollar on the collar on of the shirt. I came in to pick up more shirts and drop off some more including the shirt with stain still on their hanger. I told the owner who helped me that I think they may have stained my husband's shirt and is there anyway they can rewash the shirt in hopes that the stain will come out. They were very defensive and confrontational. I was only telling them there was a stain on the shirt after they cleaned it. He looked at it and said that the stained will not come out and that they didn't do it, that my husband did it, not them. I just wanted it recleaned not asking them to pay or replace the shirt. He was really rude about it and he said he wouldn't do anything about it. So, I said fine and I told I will not come back here, let me pick up my shirts and I will go my way. I went back to my friends car to get cash and let my friend know that they wouldn't anything about it. Went back inside and set the $20 bill on the counter. As he was ringing me up to get my change, I was going through the shirts to check to make sure there were no stain. I turned back to him to get my change of $3.05 and he threw my change on the counter and my nickle flew across the room and I picked it up on floor. I was flabbergasted. Now, that was out of line especially coming from a business owner to do that to a costumer. I was fine with me walking away but not after what he did... So of course I raised hell and verbalized a lot of F bombs and told them I will tell everybody this neighborhood not to do business with them if this is how they treat their costumer when they make mistakes.

Company: Signature Cleaners
Country: USA
Address: 570 Randall Rd South Elgin IL 60177
Phone: 8476080593

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