UPS
Delivery missed because apartment number was said to be missing

UPS tried to deliver a package one day that needed a signature, left me a message when they would try deliver again. I was home and waiting, when online they left a message saying they did not have my apt #. I have had this happen before and I believe they use it as an excuse. They could not confirm when it would get delivered. Really crappy customer service. No where on their website can you file a complaint. What do they think, if there is no where to submit a complaint they don't exist? I will never choose them again as a carrier.

Company: UPS
Country: USA
State: Arizona
City: Phoenix

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