Home Depot Costa Mesa (Harbor Blvd.)
Refused Return With Receipt and No Explanation at Store
- 09-07-2011
- 24
Be warned about Home Depot's new return policy. I made large purchases over the past two months and now needed to return some extra materials I no longer need. I have the receipt as well. I returned a few of these items in the past four weeks. Today I tried returning an item with the receipt and was turned down with no explanation. I called the store manager. He did not want to listen and asked me to call the independent company they have contracted with to track all returns of customers.
So now I am stuck with a few hundred in merchandise that I have a receipt for and cannot return. This is unacceptable, unreasonable and wrong.
Company: Home Depot Costa Mesa (Harbor Blvd.)
Country: USA
State: California
City: Costa Mesa
Address: Harbor blvd
Site: homedepot.com